Standards
Accounts should be submitted within six weeks of providing the service. In order for accounts to be promptly and efficiently processed, please include the following information:
- worker's surname and given name(s)
- worker's home address
- claim number
- employer's name
- invoice number
- consultation commencement time
- brief description of the injury
- name of the provider who provided the service
- provider number
- clinic details
Service details
For each service charged you should also include:
- date of service and, if possible, the time of the consultation
- service item number in accordance with correct fee schedule
- a meaningful service description in accordance with the correct fee schedule
- duration of service in hours and minutes (where this is required by the schedule)
- charge for the service in accordance with the correct fee schedule
- total charge for invoiced items
- australian business number (ABN)
- gst tax requirements.
In accordance with PAYG Tax legislation, effective 1 July 2000, WorkCover will withhold GST where the service provider does not quote an ABN on their invoice and the total payments are in excess of $50 (even where the service itself does not attract GST.)
Please note: payment for services, including medical reports, will not be made in advance.